Titan Solar Power Review is a company offering solar panels in Charleston. Titan Solar Power - Charleston Office has an average rating of 1.8/5 stars from their solar system installations and renewable energy services in Charleston County.
Like most companies, Titan Solar Power Review reviews are mixed. Some customers say Titan Solar Power Review is great, while other disagree strongly. It is best to do your research before choosing Titan Solar Power Review or any other solar energy provider in Charleston. Read the rest of this page, which provides a detailed Titan Solar Power Review review before making your decision and considering Titan Solar Power Review alternatives.
The solar office for Titan Solar Power Reviewis located at 5081 Coosaw Creek Blvd, North Charleston, SC 29420, USA.
If you got a quote from Titan Solar Power Review and are looking for Titan Solar Power Review alternatives in the Charleston area, submit a solar energy quote request here to compare pricing from the top solar services similar to Titan Solar Power Review in Charleston, SC.
Titan Solar Power, located at 5081 Coosaw Creek Blvd, North Charleston, SC, has been the subject of considerable customer feedback that sheds light on both the positive aspects and challenges faced by homeowners in North Charleston when engaging with the company for solar energy solutions. This review seeks to provide an unbiased overview of Titan Solar Power, incorporating direct customer experiences to present a comprehensive picture of what potential clients might anticipate.
Customer Experiences with Titan Solar Power
Challenges Highlighted by Titan’s Customers
Several customers have reported significant dissatisfaction with Titan Solar Power, highlighting a range of issues primarily centered around poor communication, installation delays, and inadequate post-installation support. For example, Michelle Meglin describes a frustrating experience where the installation process was not only delayed but also failed the final inspection due to incomplete setup. This left her with a non-operational system and financial burdens from an activated loan.
Similarly, Ella Luttrell and others have voiced concerns over the lack of follow-up and technical mishaps, such as incorrect wiring and damage to existing infrastructure, which were not promptly or adequately addressed by Titan Solar Power. The recurring theme in these testimonials is the company’s failure to deliver on its promises, leading to operational issues with the solar panels and financial strain due to unresolved technical faults.
Positive Aspects: Limited Evidence
The available customer feedback overwhelmingly focuses on the negative aspects of Titan Solar Power’s service, with little to no positive experiences being reported in the public domain. This absence of commendation suggests that the company may need to undertake significant improvements in customer service, technical execution, and follow-up support to rebuild trust and satisfaction among its clientele.
Analyzing Titan Solar Power’s Service Offering
Breaking Down Titan’s services and how they deal with their customers.
Installation and Technical Support
The accounts from customers suggest that Titan Solar Power faces substantial challenges in the installation phase and ongoing technical support. The reported issues indicate a gap in effective communication and project management, leading to delays, inspection failures, and unresolved technical problems that directly impact the functionality of the solar systems installed.
Customer Relations and Support
Feedback points to a significant area for improvement in how Titan Solar Power engages with its customers post-installation. The reported lack of responsiveness and accountability suggests a need for the company to reevaluate its customer service protocols and support mechanisms to ensure that clients feel valued and supported throughout their solar journey.
Considerations for Prospective Clients
In light of the customer experiences shared, individuals in North Charleston considering Titan Solar Power for their solar energy needs should exercise caution. It is crucial for potential clients to thoroughly research and consider the company’s track record, specifically regarding customer service, technical reliability, and post-installation support. While the environmental and financial benefits of solar energy are clear, the choice of provider is pivotal to ensure these benefits are fully realized without undue stress or financial burden.