Southern Current Review is a company offering solar panels in Charleston. Southern Current has an average rating of 4.3/5 stars from their solar system installations and renewable energy services in Charleston County.
Like most companies, Southern Current Review reviews are mixed. Some customers say Southern Current Review is great, while other disagree strongly. It is best to do your research before choosing Southern Current Review or any other solar energy provider in Charleston. Read the rest of this page, which provides a detailed Southern Current Review review before making your decision and considering Southern Current Review alternatives.
The solar office for Southern Current Reviewis located at 1519 King St, Charleston, SC 29405, USA.
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Southern Current, a solar energy service provider based in Charleston, South Carolina, has been subject to a wide range of customer feedback that highlights both its strengths and areas for improvement. This review aims to provide an unbiased evaluation of Southern Current, drawing on direct quotes from customers to offer a clear picture of what homeowners in Charleston might expect when considering the company for their solar energy needs.
Customer Experiences with Southern Current
Positive Aspects Highlighted by Customers
Many customers have praised Southern Current for its exceptional customer service, knowledgeable and non-pushy sales approach, and professional installation process. For instance, Bill Mote commends the company for its friendly, intelligent, and professional employees, highlighting the tailored solar solutions provided for his home. Similarly, Bill Rogers’ experience underscores Southern Current’s competitive pricing and informative presentation, which stood out among five different solar companies he considered.
The quick and efficient installation process, coupled with the aesthetic consideration for the appearance of the installations, has also been a point of satisfaction for customers like Rogers, who noted that his installation was the best-looking in the neighborhood. Notably, the tangible savings on electricity bills post-installation have been a significant benefit, with Rogers experiencing a substantial reduction in his monthly energy costs.
Areas for Improvement
Despite these positive experiences, some customers have voiced concerns over Southern Current’s post-installation support and service, especially as the company transitioned its focus to commercial solar projects. James Erickson and Jo S. have both reported difficulties in receiving adequate service for their systems post-installation, with Erickson mentioning a specific issue with a warranty-covered component and receiving no support from Southern Current.
Connie Pearson’s experience further illustrates this point, with an initial positive outlook on their solar system installation turning sour due to lack of follow-up service and incorrect tax credit information. This has led to frustration among some customers who feel left behind as the company shifted its focus away from residential installations.
Analyzing Southern Current’s Service Offering
Installation Process and Customer Education
Southern Current has demonstrated a strong capability in conducting thorough and efficient solar installations, with several customers noting the professionalism and attention to detail during the process. The company also appears to invest time in educating customers on the benefits of solar and how to maximize their energy efficiency, which is a significant plus for those new to solar energy solutions.
Customer Support and Follow-Up Service
While the installation process receives high marks, Southern Current’s post-installation support seems to be an area needing improvement. The transition towards commercial solar projects has left some residential customers feeling unsupported, especially when facing technical issues or seeking clarity on financial incentives like tax credits.
Financial Savings and Environmental Impact
The potential for financial savings on energy bills is a notable advantage of going solar with Southern Current, as highlighted by customers who have seen their energy costs dramatically decrease. Moreover, the environmental benefits of solar energy add another layer of satisfaction for homeowners committed to reducing their carbon footprint.
Conclusion: Weighing the Pros and Cons
Southern Current has shown that it can provide valuable solar energy solutions to Charleston homeowners, offering knowledgeable advice, efficient installations, and the promise of reduced energy bills. However, prospective customers should be mindful of the company’s apparent shift in focus towards commercial projects, which has impacted the level of support available for residential installations.
For homeowners in Charleston considering Southern Current for their solar energy needs, it’s essential to weigh the tangible benefits of energy savings and professional installations against the potential challenges in receiving post-installation support. Despite some areas for improvement, Southern Current remains a notable option for those looking to explore solar energy solutions in Charleston, SC.