LGCY Power Review is a company offering solar panels in Charleston. LGCY Power has an average rating of 4.4/5 stars from their solar system installations and renewable energy services in Charleston County.
Like most companies, LGCY Power Review reviews are mixed. Some customers say LGCY Power Review is great, while other disagree strongly. It is best to do your research before choosing LGCY Power Review or any other solar energy provider in Charleston. Read the rest of this page, which provides a detailed LGCY Power Review review before making your decision and considering LGCY Power Review alternatives.
The solar office for LGCY Power Reviewis located at 7410 Northside Dr Suite #240, Charleston, SC 29420, USA.
If you got a quote from LGCY Power Review and are looking for LGCY Power Review alternatives in the Charleston area, submit a solar energy quote request here to compare pricing from the top solar services similar to LGCY Power Review in Charleston, SC.
LGCY Power has garnered attention from homeowners in Charleston, SC, for their solar installation services. As the demand for renewable energy solutions increases, it's essential to delve into what LGCY Power offers and how they stand out or fall short in this competitive market.
Customer Experiences with LGCY Power
Understanding customer experiences is crucial when evaluating LGCY Power's services in Charleston.
Positive Feedback on Installation Process
Several customers have praised LGCY Power for their installation process. For instance, Kenneth Gray mentioned, ""The installers were outstanding, professional and thorough!! They completed the install and tested a lot faster than I expected. Great work!!"" Similarly, Katherine Chavez and Jay Yzaguirre highlighted the professionalism and efficiency of the crew. These reviews suggest a level of satisfaction with how LGCY Power handles the physical installation of solar panels.
The Professionalism of LGCY Power’s Crew
Rickey Faulkner's feedback, despite noting a minor issue with dust on one solar panel, still acknowledges the neatness and professionalism of the installation. This sentiment is echoed across several reviews, indicating that LGCY Power's on-site teams conduct their work with a commendable degree of skill and attention to detail.
Concerns and Issues Raised by Homeowners
However, not all feedback has been positive. A customer identified as ""hbdoem"" reported a ""Horrible experience"" citing a lack of electrical power due to substandard installation, and a notable delay in inspection which exacerbated their concerns. Such experiences raise questions about the post-installation support and quality assurance protocols that LGCY Power has in place.
Analyzing LGCY Power's Service Quality
Delving deeper into LGCY Power's services helps in understanding the mixed reviews.
Installation Efficiency and Professionalism
Consistent positive notes on the efficiency and professionalism during the installation phase indicate that LGCY Power is capable of delivering satisfactory service when it comes to the physical aspect of solar panel installation. This is an important factor for homeowners considering the disruption and the investment involved in solar power.
Aftercare and Support Concerns
The negative experiences shared by some customers, specifically regarding the aftercare and support, highlight a potential area of improvement for LGCY Power. The inability to reach customer service, especially in urgent situations, and delays in necessary inspections, are significant concerns that can affect homeowner satisfaction and trust in the long term.
Quality Assurance and Communication
LGCY Power seems to have a discrepancy in the quality assurance and communication channels post-installation. Ensuring that installations are up to code and addressing any arising issues promptly are essential components of customer service in the solar industry. The reported experiences suggest that LGCY Power may need to enhance their follow-up procedures and availability to address customer concerns.
Should Homeowners in Charleston Consider LGCY Power?
Given the mixed feedback, homeowners in Charleston should weigh the positives and negatives carefully. While LGCY Power appears to excel in the efficiency and professionalism of their installation process, the concerns raised about post-installation support and quality assurance are not to be overlooked. Solar power is a significant investment, and the assurance of both a smooth installation and reliable aftercare is crucial.
Looking for Alternatives
Before making a decision, it's advisable for homeowners to explore alternative solar providers in Charleston, SC. Comparing quotes, warranty terms, and especially reviews related to aftercare and customer support can help in making an informed choice.
Final Thoughts
While LGCY Power has demonstrated competence in solar panel installation, the issues regarding aftercare and support cannot be ignored. For homeowners in Charleston, SC, considering going solar, it's essential to look beyond the installation phase and evaluate the long-term reliability and responsiveness of any solar provider. LGCY Power may be a contender, but exploring alternatives that offer a comprehensive and reliable service package would be a prudent approach.